Faculty and Staff FAQ

Workday Student is a component of Workday, a leading cloud-based enterprise software system. Workday provides a single, unified system to replace the legacy Banner system and associated student platforms.

Implementation, beginning in May of 2022, is expected to take 30 months. Unlike the last Workday implementation, there will be multiple deployments of different functionality instead of one launch date (referred to as a Big Bang). 

Banner: This is where faculty currently access information about their courses and enter grades and where students currently update their personal information, register for classes, and pay tuition. Additional systems that support the student academic experience are under review as the project timeline and plan are finalized. While we are updating our Student Information System (SIS), Banner, Canvas will remain your Learning Management System (LMS).

Workday Student, our soon-to-be Student Information System (SIS) and Canvas, our Learning Management System (LMS) will both be integral parts of our digital ecosystem. Workday Student will serve as the University’s main system of record for student-related data. Canvas will continue to be the platform for digital teaching and learning material.

Yes, you will be able to access your W2 and elect benefits through the same portal that you will enter your grades or support student activities. Workday Student applications will appear on the Workday home screen once launched.

• Read the Provost’s Update to the Dean’s Council
• DegreeWorks and Workday Academic Plan FAQ

Undergraduate students will register for Fall 2024 in Workday in April, but before they can register, they must meet with their advisor to remove the advising hold. Summer 2024 registration will occur in Banner. Graduate student timelines and registration approaches will vary some by degree program, but graduate students will also use Workday for their academic records in the coming year. The registrar’s office in a student’s graduate or professional school can serve as the best resource for graduate students with questions.

Workday is available 24/7 on your computer, tablet or phone. 

Yes, Workday will log you out after a period of inactivity. 

The Project WakeDay website includes term and icon glossaries, a list of training opportunities, and links to job aids for faculty and staff.

September 2024

Workday infrastructure, policies, and procedures ensure your data is secure and protected. Security threats and risks are mitigated through strong internal controls and a comprehensive security program. Workday regularly passes rigorous third-party compliance audits.

Workday Student is also a robust platform that can accommodate large volumes of transactions simultaneously. Workday has established volume thresholds that would require additional testing and monitoring. Given the size of Wake Forest University and the timing of key activities, WFU will not approach these volumes.

Plus, Workday applications are hosted in state-of-the-art data centers with fully redundant subsystems and compartmentalized security zones. The data centers adhere to the strictest physical and environmental security measures. The facilities require multiple levels of authentication to access critical infrastructure.

You can use the view/edit grid preferences located through the gear icon.

Favorites gives users the ability to add different pages and profiles to a Favorites Application in the Apps menu. For example, if you had a profile or report you wanted to favorite in the system that you can access from one location, you could add it to your favorites app.

Google Chrome or Mozilla Firefox are recommended for the best functionality. Workday can also be used with the following: Apple Safari latest support version; Microsoft Edge latest support version; Internet Explorer 7.x and 8.x with Workday Open Frame add-on; Internet Explorer 9.x and 10.X. For the best experience, you should also be sure that the browser you use is up to date. Read more here.

No

Based on security, it depends on the relationship you have with the student as an administrator or an advisor. If a student is declared in your department and your role requires it, you will see everything in their Academics tab. If they’re not declared in your department, you will only see directory information, such as their program and/or major.

Faculty advisers can see student schedules of their assigned advisees, and instructors can see the schedules of students on their class rosters.

For undergraduates, there is a section at the bottom of the APR that lists the Bachelor Program Core Requirements.

When a student changes their POS, their new POS becomes viewable on the Overview tab. If it is the student’s only POS, it will be set as the primary. The prior POS will be retained as a historical record but will no longer be active.

Each degree will appear as its own POS, with requirements managed independently. Registrars will have a few options in terms of how credits travel or are applied, and such procedures will be coordinated between programs and units as they are today.

Yes, all Programs of Study will populate on the Overview tab of the Academics section. One of the majors will be marked as the Primary Program of Study.

In the Academic Progress report, majors and minors will have an assigned hour block requirement which will show total hours required, hours in progress, and hours satisfying the requirement (e.g., hours taken). Please keep in mind that this calculation is not available for all combined degree requirements (e.g., total 120 or 135 hours requirement for degree conferral). If you would like to determine the total hours toward a degree, please reference the academic requirement in the Bachelor Program Core Requirements. You can see the total number of remaining credits to be completed in the Remaining column. In-Progress coursework is accounted for in the calculation to display total remaining credits. Alternatively, you can review Academic History to see cumulative hours earned and Current Classes to see Enrolled Hours for in-progress coursework.

From the student’s profile, select the Academics tab and then the Overview page. You will then see a program of study overview, which delivers an Expected Completion Date.

No, you can only return course sections for one offering term as the report asks you to designate a specific course offering term as a parameter when launching the report. However you can see additional current terms or prior offering terms by clicking the change selection icon to the right of the report name and entering new filter parameters.

Advising will occur before registration. All undergraduate and divinity students will have an advising hold before completing their advising appointment. Once the advising appointment is complete, primary major and lower division advisers will be able to remove the advising hold from a student’s account to enable registration.

Faculty should contact the Office of Academic Advising if you are an undergraduate advisor, otherwise contact your respective college or school’s registrar.

Seniors who will graduate this spring or summer 2024 will continue to use Banner.

Advisors are assigned by the Academic Coordinators. Changes are processed by the Registrar’s Office upon request from Academic Coordinators. Advisor assignments are updated either due to departmental needs or the changing of a program of study.

The primary advisor will be the advisor for the first major declared by a student. When a student has not yet declared a major, their lower division advisor will be their primary advisor.

Selecting an advisee’s name opens their Student Record. Click on Academics to access their Academic Progress Report, as well as their Current Classes.

Business Processes, like the course section prerequisite override, should be included in the Workday Daily Digest. However, we recommend that faculty check their Workday MyTask “inbox” at least daily as you are not able to select specific student preferences for the Daily Digest.

Yes, and this complete list is available on the Advisor Dashboard. There is a Workday report called “STU Adviser Active Hold Assignments” that can be run for a list of active holds — and then re-run to pick up hold changes/removals.

We recommend downloading the full list using the See More step.

For students, this shows up on their Academics app or by selecting View My Support Network. While the Support Network is not included on the Student Profile, individual advisors are able to see all academic advisors through the “View Student Support Network for Student” report, which can be saved as a shortcut or favorite for quicker access. You will see the primary advisor and any other advisors, such as major, minor or athletics, that a student may have.

Use the browser back button, click the menu on the left to access the advisor dashboard, or click on the Workday icon to return to your landing page. 

Use the Click to View/Edit Grid Preferences icon located in the top right of the page.

Yes, student photos will display on the Student Profile and in advisors’ lists of advisees.

On the Advisor Dashboard there is a link on the lower right that allows you to email all your advisees.

You should use your Google group to email all students in the major.

Yes, you can find job aids for faculty on this page and for staff on this page. This link will take you directly Managing Student Holds for Advisors: How advisors will view and remove advising holds on student records.

A student’s primary advisor must remove the advising hold, and there is no way to remove an advising hold for more than one student at a time. If a student does not meet with their advisor, the advising hold is not removed and the student cannot register for classes. Action Items and Holds are visible on the Student Profile. If a student has met with their advisor and the advising hold has not been removed, they should contact their advisor for more information.

Contact the Office of Academic Advising.

Advisors cannot assign a proxy. Secondary advisors can contact primary advisors to remove holds.  Advisors in OAA will also be able to release holds. 

Students can see holds on their student profile under the Action Items and Holds section. In this section students will see tabs for Active Holds and Resolved Holds.

The advisor and student layout view for holds is the same; they can both see the advising hold and information about resolution. Advisors will only be able to see holds related to advising; they will not be able to view additional holds such as holds for student financials.

It is up to departments to determine whether to enforce additional advising. Workday only requires the primary advisor to remove the advising hold, which they can do once they have met with the student. They do not need to wait on other assigned advisors to meet with a student first.

There is a Workday report called “STU Adviser Active Hold Assignments” that can be run for a list of active holds — and then re-run to pick up hold changes/removals.

You can only remove the advising hold. The financial hold may still prevent a student from registering, but removing it will not be the responsibility of an academic advisor.

If a faculty member is on leave they will have a backup, but in the given scenario, the student and/or chair should reach out to the Office of Academic Advising for assistance regarding the hold.

Students have one primary advisor per academic record program of study. If a student is enrolled in a program of study at two schools (e.g., SPS and Law) then they will have two academic records and one primary advisor per academic record, or school. Advisors will only be able to see the APR and academic record details for the program of study aligned with their school.

With the transition to Workday, WFU is moving away from the historical “POIs.” Instead, when students do not meet course section prerequisite requirements, they will submit a Course Section Prerequisite Override Request. They can submit this form during the advising period (i.e., in advance of registration). Approval allows them to register for the course section during their registration window, but it does not automatically grant them a seat in the course section at the moment of approval. Music sections that require an audition will be managed by the department’s Academic Coordinator. Those course sections will require the permission of the department. Those Music students will have to request an eligibility override through Workday, which will route to the Academic Coordinator.

Waitlists will not be purged. Prerequisite override requests can start when course sections open. When the student’s registration appointment becomes available they will be eligible to register in the course section  provided there are seats available or will be registered to the waitlist. If a seat opens on the waitlist, or if the instructor works with their department to increase course capacity to admit additional students from the waitlist, then the next student on the waitlist will be enrolled in the course. Students can be admitted from the waitlist through the semester add date.

“PINs” will no longer be used to support the registration process. In Workday, all undergraduate and Divinity students will have a hold on their account that requires them to meet with their advisor before they can register. After meeting with advisees, advisors will remove this hold, making students eligible to register. Students will also have a registration appointment, which replaces time tickets. Once that registration appointment arrives, a student will be able to begin registering for courses.

There is no proxy. Advisors and students can both create plans. Only students can make Saved Schedules.

Workday allows students and their advisors to create and edit multi-year academic plans. If a student wants to explore more than one option for their degree progression, they can create multiple academic plans that show all Program of Study requirements (e.g., major, minor). As you drag these requirements into a plan, Workday provides a list of possible courses that meet the requirements and can be selected for planning purposes.

If they want, students can plan out their entire eight semesters. Plans include courses, like what is in the Bulletin. Saved schedules actually have course sections with times, days, etc.

Yes, while students can register directly from the Academic Plan, the best way to use the Academic Plan to support registration is by making a Saved Schedule. A Saved Schedule allows students to pre-set their registration choices of course sections for an expedient registration process. They can make a Saved Schedule as soon as course sections are published for an upcoming semester.

Study abroad courses will not be visible to students in Workday. Students will work with their study abroad advisors to create schedules.

The plan shows the Course from the Academic Bulletin. It does not show course sections.

The Academic Plan shows all courses available in the Bulletin. The Saved Schedule includes actual sections offered.

The plan is based purely on courses from the Academic Bulletin. When registration windows open and students/advisors can see sections, the student can pick the specific sections they want. They will be able to register from a plan. If there are time conflicts with the course sections they are trying to register for, they will get an error that will prevent them from registering until they adjust the time conflict.

When creating an academic plan, students only plan for one intended course to fulfill the requirement. Once the course section schedule is published for a given term, students can create multiple saved schedules to have different options for fulfilling the planned academic requirement.

Yes, just drag the same requirement block in a separate line and add the second course.

The override is specific to a section of a course.

You can find these courses on a student’s Academic Progress Report within the Bachelor Program Core Requirements block.

When you meet with your advisee you may want to record notes from the session related to goals for the student, next steps, etc. Within Workday, you can designate a note as visible to students or not. However, remember that even if you do not make a note visible, it is still part of the student record, and therefore, could be viewable in the event of a FERPA request. Notes added to a student’s record are also visible to the Office of Academic Advising, as well as any future advisors assigned to the student.

No

Those with Primary Advisor or Graduate Academic Advisor views are able to initiate academic requirement overrides. If an override is approved by the appropriate faculty committee, chair or program director it will be denoted on the APR. Both the advisor and the student will be able to see this update on the APR. The override comment from the advisor will also be visible to the advisor and the student on the academic requirement.

The adviser initiates the first step in waiving the requirement.

The course would have to be put into Workday and then you can submit an academic requirement override.

Individual academic advisor initiates and then routes to OUR to triage requests to ensure going out based on governance structure. If major / minor then will go to the appropriate chair. A core requirement will go to the faculty committee. The Business Process routes to the appropriate faculty committee for a bachelor program general requirements and routes to the appropriate department for major or minor requirements.

No. Only students can initiate the course section prerequisite override request. Instructors will only have access to approve course section prerequisite overrides for courses that they teach. Advisors do not submit or approve course section prerequisite overrides. If this is related to Academic Requirement Overrides, then the advisor can initiate for any of their assigned advisees.

Students can see all advisor notes with a FERPA request even if you elect to not share the note with the student.

To ensure that undergraduate majors and minors, or any specific population of students, can register in courses they need, Workday offers Reserved Seating. This holds seats for students who meet certain program or level criteria, for example 15 seats of 25 seats could be held for Psychology majors in a Psychology course. Many or all reserved seating rules will be removed during the third week of registration, at which point any student who meets the prerequisite requirements will be eligible to enroll. This means you should recommend that your advisees join a waitlist if there are no open seats (i.e., non-reserved seats) available in a course. Once the reserved seats are removed, they would have the chance to be automatically enrolled. Students do not need to worry if they do not have a full schedule by the end of the first week of registration. With the reserved seating structure we anticipate that students will continue to engage in registration activities throughout the three-week registration window.

Incomplete grades can be found in Unused Registrations in the APR. Once a final grade is submitted the section will either populate in an academic requirement or remain an unused registration if an unsatisfactory grade is earned. The Unused Registration category houses any hours attempted or earned that do not fulfill academic requirements – for example grades of incomplete, withdrawal, and fail will be housed here as well as any courses taken that do not fulfill hours requirements (e.g., independent piano lessons for a master’s level student).

If an advisor wants to see total credits completed it is actually a combination of the Academic History (completed credits) and Current Classes (In Progress credits). They can also reference the APR to see the number of credits satisfied and remaining within the 120 credit requirement in the Bachelor Program Core Requirements block.

For undergraduates, there is a section at the bottom of the Academic Progress Report that lists the Bachelor Program Core Requirements.

If you see any inconsistencies in how course sections are applied to the APR please contact the OUR for assistance.

Students graduating in May or August 2024 will continue to use DegreeWorks. Students continuing into the Fall 2024 semester will no longer use DegreeWorks and will instead look for their Academic Progress in Workday to see up to date information. On a student’s Workday profile, Academic Progress shows their progress toward degrees and what classes need to be taken to graduate. Students can create plans for each semester for the course they need to fulfill degree requirements, and they can register directly from their plans. 

Workday does have some “what-if” functionality. Advisors can utilize a task called “Evaluate Academic Requirements for Students” to understand how a student’s in-progress and completed academic requirements could be counted toward another potential Program of Study. This task can be accessed directly from the Advisor Dashboard.

For this task you will use the Academic Progress Report (APR) to review your advisees’ program requirements. The APR shows what requirements a student needs to fulfill, courses they have taken that fulfill requirements, and any academic overrides that have been requested for their progress.

Students can go to their Academics Dashboard, and under Academic Advising there is a report called Evaluate Academic Requirements that will run a what-if scenario.

The ‘Launch Academic Progress Evaluation’ button will update a student’s Academic Progress Report to reflect its most current state. You can access “View Academic Progress for Student” in the global search bar, or access the Academic Progress page on the Student’s profile. This will automatically run every evening, but you may want to run this process directly after registration, as an example, if you do not want to wait for the APR to update the following day.

When meeting with an advisee you may determine that requesting a substitution, waiver or other academic override event is needed to manage their academic program requirements. If this is the case, in Workday you will initiate an Academic Override Request from the Academic Progress Report. Once you submit the override request it will route through the appropriate academic governance review channels. If approved, you will see the update to the student’s program in Workday. Please note, lower division advisors will not have this capability as academic overrides for Core Bachelor program requirements can only be granted by petition to the Committee on Academic Affairs.

Yes, all Programs of Study will populate on the Overview tab of the Academics section. One of the majors will be marked as the Primary Program of Study.

Changing a Program of Study is a business process initiated by a student that requires approval. This type of request routes to the academic department.

No, in Workday you only need to enter the first three characters within any search field to return search results.

Yes

Academic History only includes completed courses, and it is organized by semester. You can see current enrollments in the current classes tab.

There will still be a major minor period. Students can only declare once they reach 40-plus credit hours. They will not see the button until they meet that requirement. Students needed to make any major/minor updates through WIN by 2/26. Major/Minor updates are currently unavailable for continuing students and will reopen, in Workday, at the start of the Fall 2024 semester. Students who will graduate in May of 2024 can still make any necessary adjustments via WIN.

Once you are assigned an advisee, the Advisor Dashboard is automatically added to your landing page.

Reserved Seats will be leveraged to ensure that majors and minors are able to register in courses as intended by departments. Coordinators can reserve a set number of seats within the course capacity, and they can set reserved seats for majors and minors separately. For example, if a coordinator is managing a course with 25 total seats, they might reserve 20 seats for majors, 5 seats for minors, and only allow open enrollment if there are remaining seats at the end of the reserved seating registration period. Alternatively, a coordinator could also reserve only 5 seats for majors and allow for open enrollment in the remaining 20 seats. While a course section will remain in an “open” status until all open registration and reserved seats are filled, students will be able to add themselves to a waitlist as soon as there are no open registration seats available. Using our example above, if the 20 open enrollment seats have all been taken, but 2 of the 5 reserved seats are still available, a student who does not qualify for the reserved seats will be able to join a waitlist for the non-reserved seats even though the course will remain in an open status. Once no open enrollment and reserved seats are available, the overall course section will go into a “waitlist” status.

There can be up to five eligibility rules attached to reserved seats, or you can request a new eligibility rule that encompasses other eligibility rules and attach this new rule to reserved seats.

Yes, course sections will roll over from the prior offering term (e.g., Fall 2024 course sections rolled over for Fall 2025 course section review). Academic Coordinators will then review the rolled-over course sections and edit course section information, such as instructor and meeting time, before they are published by the Office of the University Registrar in advance of registration.

In Workday, all published course sections must be adjusted through a Business Process, which includes an approval workflow. This new process allows the University to engage in course section audit work that was challenging in the prior system. Additionally, it enables the Office of the University Registrar (OUR) to ensure there is alignment between course capacity and room assignment, as well as an understanding of how sections are spread across the meeting time grid. It also supplies the OUR and University leadership with a broader strategic view into registration and curriculum management. The course section will still be visible to the public while an edit is being reviewed and processed. This is only applicable to those course sections that have been published. Before a course section is published it is not visible, and edits do not need to go through a business process.

They only see enrollment from their own academic unit.

Workday recognizes one department as the owner of cross-listed courses. When a course section is in preliminary status, either department can make edits. Once a course section is published, you will need to work with the owning department to make edits.

The “Custom Course Schedule Master” report has filters that users can apply to get a listing of courses in a specific term and department. This report offers high-level details related to all course sections, and it is helpful for reviewing a total inventory of offerings and capacity review and demand planning. This report replaces functionality currently leveraged in “View Class Enrollments” in WIN.

This report does not include filters for term or department, instead you can leverage filtering options on the left side of the page. You can also type the desired semester into the search bar to quickly find the definitions you are looking for.

Yes, if you build a section you do not want immediately visible for registration, check the “hide” box on the Course Section Definition. When you are ready to have the course visible, you will uncheck the “hide” box. Courses in a preliminary status do not need to be canceled or have a business process initiated to ensure they are not offered in a given semester.

A”CRN” is a unique identifier for a course in Banner. In Workday, the unique identifier for a course is the Subject + Course Number + Section Number – Course Title; for example “ACC 221-A – Intro to Management Accounting.”

There are no plans to store course section syllabi in Workday.

To cancel a course, an Academic Coordinator initiates the Cancel Course Section Business Process. This request will be reviewed and finalized by the Office of the University Registrar (OUR), or relevant academic unit registrar’s office for students in some schools and programs. Students who are registered in the course will be dropped from the canceled course section, but they will not receive a notification. They will then need to register themselves in an alternative course offering.

The “Custom Course Section Master” report includes course section capacity as well as filled and open seat details. This report can be prefiltered by term and department so that you can review all of your sections and associated capacity in one report.

Yes, this can be included as a prerequisite, where appropriate to the course offering in question. Students can submit a Course Prerequisite Override request to the faculty member to receive permission to register. This request can be submitted during the advising period in advance of registration or during the registration period.

If a course section requires permission of instructor to enroll, it will be listed as a prerequisite for the course. In this case, a student can submit the course section prerequisite override request. If the instructor approves the request the student would be eligible to register. Course Section Prerequisite Overrides cannot be used to override reserved seating.

Academic Coordinators can create the single section with variable hours enabled and trust that the student will register for the right number of hours. The registration can be audited and the student can be followed up with to adjust hours as necessary. 

Advisors can’t see the View Saved Schedules for students, but they can see the Academic Plan.

Yes, and they can register from any of their Saved Schedules.

From the Plan tab in your student profile, click on View Saved Schedules. The student picks the term they want to view. The View My Saved Schedules window opens and the student can click on the Start Registration button if registration is open, they have removed all holds by meeting with their primary advisor to remove the advising hold and completing all onboarding tasks, and they have a registration appointment.

They can have multiple Saved Schedules.

Yes, students will use the Create Request task and select the Credit Overload request type. 

Waitlists automatically move eligible students into a course if/when seats are available. The system will not let a student register for more than 17 credit hours. Students can get approved to go over 17 credit hours while they’re waitlisted. Otherwise, if they have a 17-hour credit limit they will be skipped over. An exception is law-school waitlists, which are not automatic and require the law student to respond to the waitlist within 48 hours before a spot is released to the next law student on the list. 

In Workday, once a course is published, edits must go through a business process. This includes the adjustment of course section capacity. Once a published course section’s capacity is edited by an Academic Coordinator, the business process will notify the Office of the University Registrar (OUR) to review the request. The OUR will have at least one dedicated resource to manage business processes related to course section adjustments. Reviews will be addressed promptly, and Academic Coordinators can contact the OUR directly if there are concerns related to timing or any followup needed for course section capacity adjustments during registration periods

This is not a feature that can be adjusted in Workday. However, we would recommend the following actions to interact with this report: (1) leverage the search entry fields for each of the filter items rather than searching through all available options or (2) use the report search bar to enter your subject / topic of interest or specific courses you’d like to see. If your goal is to evaluate total enrollments and engage in course section demand planning, then we would also suggest leveraging the Course Schedule Master which does allow for term and department prompts to pre-filter your report. 

Course sections will have a default grading basis on offerings. If a student would like to request a change to the grading basis, they can do so after registering for the class. To update the grading basis go to Current Classes and select the Edit Registration button. Students can then elect to edit the grading basis. This request will be routed to appropriate parties for approval, which may include the Academic Advisor, Registrar Office, or the instructor.

If a course section has met the seating capacity the section status will update from open to waitlist, provided the course has an active waitlist. Students then follow the same process for registration. If a student selects the orange register button on a course section with a waitlist status they will register to the waitlist. If seats become available, they will be automatically promoted from the waitlist and registered in the class.

In general, students have one academic record with one primary program of study for that record. If a student is a dual degree graduate student, they would have two academic records — one for each program. Each program would have its own primary program of study. For example, a student who is a JD-MBA student would have one primary program of study for law and one primary program of study for their MBA.

To cancel a course, an Academic Coordinator will initiate the cancel course section business process. This will then be reviewed and finalized by the OUR. Students who are registered in the course will be dropped from the canceled course section. They will then need to register in an alternative course offering. If a course section needs to be canceled during the registration period (e.g., after it is published), the Academic Coordinator will initiate the Cancel Course Section business process. This will then be routed to the OUR for processing. Once the business process is complete, the course will be canceled and student enrollments will be updated.

Course Offerings in upcoming semesters can be found using the Find Course Sections report.

Credit/non-credit should be the default for those specific courses.

Chairs can see current schedule and academic progress information for all students with a Program of Study (major, minor, certificate, etc.) in their academic department.

In the Global Search bar on your Workday launch page, type FIND COURSE SECTIONS. Answer the questions (except for Location, leave that blank), and then select OK. This will show you every class offered this semester. Note that you have to search for POT (part of term) classes using a separate search. You can filter on the left to section status, and if section status is Open, it means the course still has capacity. If you want to see a specific number of seats available, then you need to click into the specific course section and then look at capacity.

All adjustments submitted after publishing will be reviewed by the OUR. Reviews and approvals will be expedited during the registration period.

Yes, students will see all courses. If a student attempts to register for a course section but they do not meet the eligibility requirements, the registration Troubleshooting task will tell them why they can’t register. But no, if a student doesn’t fit the requirements, they can neither register for a course section nor add themselves to the waitlist.

Students can make an override request as soon as the course schedule is published on March 8, 2024. Faculty and other responsible users should regularly check their Workday Inbox to process these requests and manage the back and forth communication with students. Also, it is important to understand that mere faculty approval does not result in immediate registration. Students will still need to register themselves in a course section once their override is approved.

If you need to adjust capacity during registration, you will edit your course section to initiate the change. Once you adjust the capacity, a business process will launch in Workday for review and processing by the Office of the University Registrar. If your total reserved seats are less than the course section capacity, you can adjust the reserved seats in advance of the course section capacity change. If your reserved seats match the course section capacity, you will be able to make the reserved seating adjustment after the course section capacity is complete. Total reserved seats cannot be greater than the stated section course capacity. 

No, seats can only be reserved through eligibility rules. If a coordinator has a need that existing eligibility rules don’t cover, they should contact the Office of the University Registrar. The goal is for most eligibility rules to be evergreen and relevant from year-to-year

There will be a set time that reserved seats will be released. This process will be managed by the Registrar. Once seats are released, they will be available for open registration.

Faculty will do this work; delegates are not an option in Workday. If an instructor is not assigned to the course section, no one will be listed and Department Chairs or Program Directors will receive course prerequisite override requests until an instructor is assigned. There are job aids, as well as support from the Office of the University Registrar, to help new hires.

Contact the Office of the University Registrar, or the respective registrar’s office for their School.

Contact the Office of the University Registrar, or the respective registrar’s office for their School.

Workday Student will not offer separate time slots for student registration, and the former 15-minute window increments for undergraduates will no longer apply. Registration has been scheduled for 7:30 a.m. in order to minimize the likelihood of conflicts with other student activities or classes.

Academic Coordinators can increase the course section capacity if the assigned room can accommodate additional students. Once capacity is increased, undergraduate and graduate students (except law students) will be automatically enrolled in the course section from the waitlist. Law students will also be eligible to enroll from the waitlist, but they will receive a notification and have 48 hours to register in the class.

Major/minor “pre-registration” will no longer exist in the sense that students will not obtain seats in courses ahead of time via a department’s Academic Coordinator. Instead, departments will do this work on the front-end of the advising and registration periods by specifically allocating anticipated seats in their classes to specific student populations. For example, a department may want to ensure that only seniors can register for a class, and then the coordinator adjusts that allocation to allow in other students once they ensure the necessary seniors are enrolled. Another example would be a department saying they want to ensure that in a section of 25 total seats, 15 are majors and 10 are minors, and only students who match that criteria can register for the course section. This method ensures that majors/minors are still able to get the classes they need. The primary change is that students have more responsibility to manage their own registration experience, which will be conducted in an online format. 

When a student’s registration appointment begins, provided they have cleared their registration holds, they will see a Register from Plan button on the plan screen. If a student opens their Saved Schedule, they will also see an orange registration button here as well as within any section in thefind  course sections report.

Registration times will be assigned by earned hours, less any pre-college transfer credit,  for undergraduate students.

Registration appointments will be visible on the Student Profile leading up to registration and will include the date when you can register for classes. Registration has been scheduled for 7:30 a.m. in order to minimize the likelihood of conflicts with other student activities or classes. Registration appointments are set by class level: 

• Tuesday: Students who have earned 87+ hours (less any pre-college transfer credit) 
• Wednesday: Students who have earned 55-86.99 hours (less any pre-college transfer credit) 
• Thursday: Students who have earned 25-54.99 hours (less any pre-college transfer credit)
• Friday: Students who have earned up to 24.99 hours (less any pre-college transfer credit)

Another important detail to note is that “in progress” hours will not go into these calculations, and this is just a calculation to determine a registration appointment; these credit hours still apply to degree programs and hours toward graduation as determined by the credit awarded by specific departments. 

Graduate Students will also have registration appointments visible in Workday and should reach out to their schools or departments if they have more questions related to how appointments are assigned.

Graduate students will have registration appointments visible in Workday and should reach out to their schools or departments if they have more questions related to how appointments are assigned.

No, students cannot see their position on the waitlist. While Faculty can see waitlisted students on their course rosters with a status of waitlist, they cannot see the position on the waitlist.

All undergraduate students will register themselves in Workday for all their courses.

Students can join a waitlist even if they do not meet the reserved seat eligibility. Note they must have the course section eligibility (prerequisite). Once the reserved seats are released, students will be auto-promoted into the course section should there be available seats and the student does not have any time conflicts.

To ensure that any specific population of students can register in courses they need, Workday offers Reserved Seating. This holds seats for students who meet certain program or level criteria. Reserved seats are determined by the offering department.

Room assignment is staying the same. Courses can be seen by other admins. You can see course sections before they are published if you have access to each other’s areas.

There is no override in Workday for time conflicts. To fix the registration error that appears for a time conflict you will need to remove one of the conflicting sections from your saved schedule. Reach out to the Office of the Registrar and the related department if you have additional questions about time conflicts or a specific use case.

Students can review their Current Classes section on the Academics page of their Student Profile to confirm the course sections in which they are registered. They can also see current registrations in the Academics Dashboard.

Workday will display an error message.

Faculty members can override a prerequisite. They can’t override the waitlist or capacity.

Academic Coordinators can run rosters for their department, and instructors can see their course rosters on the Faculty Dashboard.” While Academic Coordinators have access to rosters across the department, individual faculty members only have access to their own instructional rosters.

No, you can only return course sections for one offering term as the report asks you to designate a specific course offering term as a parameter when launching the report. However you can see additional current terms or prior offering terms by clicking the change selection icon to the right of the report name and entering new filter parameters.

Early Summer 2024

Students will use Financial Aid functionality starting early Summer 2024. The only financial aid related item that students will see in Workday is Anticipated Aid. All other financial aid activities will continue to be conducted in PowerFAIDS via the “Your Financial Aid Portal” on one.wfu.edu.

Fall 2024 tuition will be in Workday.

Yes. All holds appear in the “Action Items and Holds” section of their student profile.

Yes, all Programs of Study will populate for students in the Overview tab of the Academics section. One of the majors will be marked as the Primary Program of Study.

Changing a Program of Study is a business process, initiated by a student, that requires approval. This type of request routes to the academic department.

Yes, the view is the same with the same tabs across the top. Visibility to student information may vary depending on security access of the person who is viewing the student’s profile.

All students will have a Student Profile. If a student is also a student worker, they will also have a Worker Profile, and they will be able to switch from one profile to the other by clicking a link. The default will be their Student Profile, which houses all of their academic data.

The onboarding hold will be on every student record, and it is a process of completing required tasks in Workday, prior to registering for classes. Tasks include but are not limited to: Review My Home Contact Information, Review My Friends and Family and Consent to receive 1098 T electronically, and many more. There are two types of onboarding processes: Incoming and Continuing. Incoming onboarding begins with an email to students to the email address listed on their application. The Continuing student process will be initiated every term. Students should monitor their My Tasks (inbox) and Academics Dashboard to confirm they have completed all onboarding items. 

There is a registration hold associated with onboarding. Onboarding must be completed to remove the hold.

Immunizations are not part of continuing student onboarding.